Privacy Policy


Welcome to our Privacy Policy page! At Vikontse, we develop innovative chatbot solutions for business-to-consumer (B2C) interactions, such as creating bookings and assisting with customer inquiries. We are committed to protecting the privacy of our users and their personal data.

 

Information Collection and Use

We collect information solely to fulfill the specific needs of our users, such as booking appointments, answering queries, and providing seamless customer support. The data collected is limited to what is necessary for the functionality of the chatbot services.

 

Data Sharing and Disclosure

We value your privacy and reassure you that we do not share any personal information with third parties. Your data is used exclusively for the purpose it was collected for and nothing beyond that.

 

User Rights

As a user, you have the right to access, modify, or request deletion of your personal information. Should you wish to review, update, or remove your data, please contact us at vikoncebot@gmail.com, and we will promptly address your request.

 

Data Security

We take data security seriously and have implemented measures to protect your information from unauthorized access, alteration, and disclosure.

 

Children's Privacy

Our services are designed to be safe for all ages and do not provide content that is forbidden for children. We do not knowingly engage in data collection from children.

 

International Data Transfers

We operate within the European Union and do not transfer data internationally. Our data processing and storage adhere strictly to EU regulations and standards.

 

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy as necessary. Any changes will be communicated immediately through the platform with which users interact with our chatbots, ensuring you are always informed.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at vikoncebot@gmail.com.

 

Thank you for choosing Vikontse for your interactive chatbot experiences.

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